Contact Us

For an informed purchase, with each party's responsibility identified, support from nuby covers product questions involving feeding, drinking, teething relief, soothing, bath time, potty training, travel, play, and everyday baby or toddler care, purchasing, tracked delivery, cancellations, returns, exchanges, payment, and privacy rights.

Contact email: support@nubyterrace.shop
Phone: 512-937-6359
Physical address: 2456 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)

Within this policy, with the fulfillment point kept unambiguous, including the order number helps us locate a purchase. Merchandise should remain with the customer until the store confirms the return and provides free return-shipping instructions.

Merchant Information
Brand/store name: nuby
Contact email: support@nubyterrace.shop
Phone: 512-937-6359
Physical address: 2456 Brentwood Dr, Baton Rouge, Louisiana, 70809, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles)